Knowledge base

H&L Pay (1)

Guides (2)

• H&L Pay: How-To Quick Guide
• Valpay Reporting - How To Navigate

Exceed POS (1)

Training PDFs (13)

• 100 Beers Club
• Adding Images to Exceed Keys
• Allergy Management on Exceed
• Coffee Club Promo
• Exceed Simple POS Messaging
• POS Prompts on Exceed
• Stocktake on Exceed
• Subsidised Drinks
• Using Available Portions
• Using Keypad Levels on Exceed
• Using Offset PLUs
• Using Packages on Exceed
• Using the Takeaway Feature on Exceed

Stock Management (2)

Guides (1)

• Understanding Average Cost vs. Last Cost

Training PDFs (13)

• Advanced Stock Control
• Creating Recipes - Advanced (Food and Production-Based)
• Creating Recipes - Basic (Sales-Based)
• How to Create Mix & Match Deals
• Managing Wastage
• Receive Stock
• Reorder Stock
• Stock - Product Group Templates
• Stock Status
• Stock Transfers & Discrepancies
• Stocktake
• Using Offers in Sysnet
• Using Rebates

Balancing, Processing, and Reporting (2)

Guides (5)

• End Of Financial Year Guide 2023/2024
• Monthly Procedures Checklist
• Understanding the End of Month Process
• Weekly Procedures Checklist
• Daily Procedures Checklist

Training PDFs (4)

• Management Reports – Advanced Stock Control
• Sysnet Backup Procedures
• Sysnet Management Reports
• Using Sysnet Revenue & Banking

Other Sysnet On-Premise Apps (2)

Guides (2)

• How To Check and Restart the Transaction Server or POS Controller Service
• Using Audit Trail

Training PDFs (8)

• Advanced User Functions
• Customising Kitchen / Order Dockets
• Debtor Management
• Dynamic Pricing
• H&L Emailer Service
• SiPOS Operators Manual
• Sysnet Members
• Sysnet Training Manual - Base Install

H&L Cloud (2)

Guides (8)

• Adding Stock Mobile to your Mobile Device’s Home Screen
• How to Count Stocktakes with Stock Mobile
• How to Provide H&L Cloud Access with User Management
• How to Record Discrepancies with Stock Mobile
• How to Record Wastage with Stock Mobile
• How to Transfer Stock with Stock Mobile
• How to View Stock Info with Stock Mobile
• Introducing Stock Mobile for Sysnet Cloud

Training PDFs (1)

• Using Order Display Monitor

Syswan (Multi-Venue) (1)

Training PDFs (2)

• Product Delete for Syswan Groups
• Syswan - Using Discretionary Status

Integrations (5)

Accounts Flow (2)

• How to Troubleshoot Accounts Flow Invoices Not Flowing Across to H&L
• How To Use Mix And Match Importer with Accounts Flow

Liquorfile (2)

• Liquorfile Mix & Match Promo Importer
• Using LiquorFile Cloud

Metcash (4)

• How To Import Metcash Host Products and Updates
• How To Import Metcash Host Promotions
• How to Match Metcash Host Products
• Introducing the Metcash Host Integration

iVvy (1)

• How to use the iVvy Interface

Tryo (1)

• How to Use Tyro