Sysnet Members

Created by Tristan Dyer, Modified on Tue, 11 Mar at 2:38 PM by Tristan Dyer

Sysnet Members

About

Sysnet Members is the built-in member and loyalty solution in Sysnet. This guide covers key Sysnet Members features, including member creation, card allocation, configuration of member types, clubs, and categories, member discounting, points management, member subscriptions and fees, reporting, and more. Sysnet Members can operate in single-venue or multi-venue (Syswan) setups.

Table of Contents	Page #
Introduction	2
Creating a Club	3
Club Discounting by Location	4
Club Discounting by PLU	5
Default Club Discount	7
Club Configuration Settings	7
Points Set Up	8
Value Points or Profit Points	8
Create a Points Redemption Account	9
Create a Points Sale PLU	9
Points Finaliser at Point of Sale	12
Points Multipliers	14
How do the Points Multipliers Work?	17
Creating a New Member	18
Linking a Member to a Debtor Account	21
Deactivating a Member	23
Supplying Additional or Replacement Cards	24
Create the Member Types	25
Linking the Member Types	26
Creating Subscription Letters	26
Subscription Reports	27
Member Fee Set Up	28
Paying Member Fees	29
Viewing Member Fee Information	30
Updating Member Types	32
Custom Field Definitions	33
Reporting on Custom Fields	34
Member Categories	35
Bulk Adding Cards	37
Transferring Points between Cards	38
Sending Bulk Emails	39
Tracking Member Sales	40
Adding a Member Photo	41
Using a Card Printer	44
Member Status	45
Updating Member Status	45
Viewing Member Status and Member Info - Exceed POS Terminal	49
Member History	52
Member Relationships	53
Recurring Transactions	54
Member Actions - SiPOS	56
Additional Configuration	62
Member Configuration for Exceed Point of Sale	65
Exceed System Option Configuration Settings	68
Member Reports	70

Note

Some of these covered topics, such as member clubs and club discounting, also apply to third-party member integrations.

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Sysnet Modul....pdf
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Sysnet Members

About

Table of Contents