How H&L’s Integration with Stripe Works

About

The Stripe platform provides payment processing solutions for businesses of all sizes. H&L’s integration with Stripe supports direct payments for quick sales and tables payments from the Exceed POS (Point of Sale) terminal but does not include a Pay@Table solution.

For further assistance with H&L’s integration with Stripe, please contact our H&L support team. You can log a support ticket in the client portal.

Integration Features

• Standard Payments - Supports quick sales and table payments.

• POS Metadata Transmission - Sends details such as:

  • Sysnet Venue ID

  • Sysnet Venue Name

  • Stripe Payment Terminal ID

  • Sysnet Docket Number

• POS Surcharge Handling - Payments include surcharges configured against Sysnet Tender Types.

• Tipping Support - Customers can add tips via the Stripe Payment Terminal.

How To:

1. In Exceed, ring up items as usual.

2. Finalise the sale using the Fast EFTPOS key or the Tender Types key > EFTPOS.

   • To process a partial payment, enter the desired amount in the EFTPOS field.

3. The customer follows prompts on the Stripe Payment Terminal.

4. If successful, the POS closes the sale.
   
   

Pay a Table Using Card Payment

• In Exceed, go to the Table Functions screen.

• Highlight the table to be paid and select Pay.

• Enter amount to be paid in the EFTPOS field, then select OK.

• The customer follows prompts on the Stripe Payment Terminal.

• If successful, the POS closes the transaction.

Finalise a Sale with a Surcharge

Note: The POS surcharge must be configured in Utilities > Tender Types before beginning the payment.

• In Exceed, ring up items as usual.

• Finalise the sale using the Fast EFTPOS key or the Tender Types key > EFTPOS.

• The customer follows prompts on the Stripe Payment Terminal.

• If successful, the last transaction screen on the Stripe Payment Terminal displays the updated total including the surcharge.

• If successful, the POS updates the surcharge amount associated with tender and closes the transaction.
  
  

Finalise a Sale with a Tip

Note: Tips are only supported via Stripe’s Payment Terminal.

• In Exceed, ring up items as usual.

• Finalise the sale using the Fast EFTPOS key or the Tender Types key > EFTPOS.

• The customer follows prompts on Stripe Payment Terminal, including adding a tip.

• If successful, the last transaction screen on the Stripe Payment Terminal displays the updated total including the tip.

• If successful, the POS records the tip amount and closes the transaction.